Door to Door Distribution - 020 8965 3339

Privacy Policy.

Privacy Policy

The contents of this document apply to both clients and prospective clients of Three Colours.

The below ‘summary information’ section provides some general summary information about what we do with your personal data. Full details can be found in our Data Protection Policy.

Please give your consent to us holding your information by replying to this email.

Summary information

In order to provide you with the services detailed in our engagement Three Colours must hold and process personal data. We use this information to; conduct Customer Due Diligence (CDD) checks we are obliged to conduct under law; meet our obligations detailed under our engagement; and, provide you with any additional services we may agree with you to provide.

We hold your personal data on cloud-based accountancy software, our outlook emails systems, information stored locally on our computers and, in some instances, as physical printouts stored at our premises.

Data Protection Policy

You should read this privacy notice in connection with Three Colours’s data protection policy. An up to date copy of our data protection policy can be requested at any time from us and found on our website at from 25th May 2018.

Data controller’s and data protection officer’s details

Data Controller: Three Colours Data Protection Officer: Mr Mladen Cvorovic.

How to contact us with any questions

If you would like to contact us, please use the below methods. Please note that our office closes on weekends and English bank holidays. We normally close the office over the Christmas period, including some normal working days, please contact us for more information. If your reason for contact relates to exercising your rights under data protection legislation it will help us if you make your communication in writing (either post or email).

• Email:

• Telephone: 020 8965 3339

• Post: Three Colours, 37-43 Gorst Road, London NW10 6LA

Your rights

Under data protection legislation you have eight main rights relating to your personal data:

1. Right to be informed

2. Right of access

3. Right to rectification

4. Right to erasure

5. Right to restrict processing

6. Right to data portability

7. Right to object

8. Rights related to automated decision making including profiling

For more information on your rights and how we uphold your rights, please visit the Information Commissioner’s Office’s website ( and review our data protection policy, which can be accessed from the relevant sections of our website or can be provided on request.

If at any time you would like to exercise one of your rights under data protection legislation, please contact us. We recommend that you consult our data protection policy before contacting us.

If you would like to make a complaint about the company’s handling of personal data and how we have met our obligations under data protection legislation you can contact the Information Commissioner’s Office ( though we would always encourage you to contact us in the first instance so that we can attempt to resolve your complaint.

Personal data we process for members:

The information we collect:

We collect information about you from different places including:

• Directly from you

• From a third party acting on your behalf, eg mortgage broker

• From HM Revenue & Customs

• From Companies House

• From publicly available sources

• When we generate it ourselves

• From other organisations.

We will only collect your information in line with relevant regulations and law and this may relate to any of our services you choose to take with us, currently hold or have held in the past.

You are responsible for making sure you give us accurate and up to date information.

We will only use your information where we are allowed to; by law eg carrying out an agreement we have with you, fulfilling a legal obligation, because we have a duty of compliance within the MLR 2017, fulfilling a contract, or where you agree to it.

Who we can share your information with.

We may share your information with other companies we work in partnership with. We may also share your information with other organisations eg, regulators, HM Revenue & Customs, Companies House, brokers, agents as well as fraud prevention agencies.

How long we’ll keep your information

We will keep your information for as long as you have a relationship with us. After it ends we will keep it where we may need it for our legitimate purpose, eg to help us to respond to queries or complaints, or for other reasons eg fighting fraud and financial crime, and responding to requests from regulators. HM Revenue & Customs requires us to keep data for up to 7 years. Customer Due Diligence will be kept for up to 10 years.

Transferring your information overseas

Your information may be transferred and stored in countries outside the European Economic Area, including some that may not have laws that provide the same level of protection for personal information. When we do this, we will ensure it has an appropriate level of protection.


By replying to this email I consent to providing Three Colours, including any employee or agent of Three Colours, with information detailed in this privacy notice. I consent to receiving communications from Three Colours in relation to the work they are to undertake for me, as detailed in my engagement. I also acknowledge that from time to time I am happy to receive information concerning other services which Three Colours may feel I need/might be interested in. I understand that none of this affects my rights under data protection legislation.

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